Awaab's Law record and triage guide for landlords.
Awaab's Law sets phased statutory processes for prescribed hazards in English social housing. The private-rental extension in the Renters' Rights Act 2025 is not yet in force and its start date remains TBC. Use this tool only to organise observations; it does not classify a statutory hazard or calculate a legal deadline.
Are you the housing association, not the surveyor?
DampApp Pro is built for the person carrying out the inspection. If instead you're the housing association or council itself — running Awaab's Law compliance across an entire stock, with statutory clocks, work orders, a central management portal and case-management integration (NEC, Civica, MRI, Aareon and more) rather than one report at a time — that's a different job, and it's what our sister platform HousingSurvey Pro is built for.
See HousingSurvey Pro for housing associations & councils →Step 1: Select Property Observations
Select all symptoms currently reported or observed at the property:
Step 2: Indicative triage output
No higher-risk indicator is selected. This screening result does not establish that the property is safe or compliant; investigate reports and maintain the property under the applicable duties.
Use DampApp Pro™ to instantly log timestamped photo evidence (EXIF-derived where available) to support environmental health audit records.
Understanding the Timescales
Awaab's Law sets defined windows for English social landlords. The Renters' Rights Act 2025 provides for future private-sector requirements, but their implementation date remains to be confirmed. The current social-housing process covers:
- Investigation window: investigate a reported damp or mould hazard and provide the tenant with a written summary of the findings.
- Repair window: begin repairs within a further set period once a hazard is identified.
- Within 24 hours: address emergency hazards (such as a significant leak or burst pipe) without delay.
The exact statutory timescales are being introduced in phases by hazard type. Confirm the current requirements that apply to your tenure and hazard before relying on them — the figures in the triage tool above are general guidance, not legal advice.
Why Paper Records Are Hard to Defend
If a tenant disputes your compliance logs, undated paper checksheets are difficult to rely on. Awaab's Law points landlords toward dated, contemporaneous, timestamped diagnostics.
DampApp Pro™ runs natively offline, allowing you to drop moisture pins room-by-room, perform internal air quality (IAQ) math to prove condensation origins, and output finished, branded PDF reports on-site.
DampApp Pro™
A native offline diagnostic tool for damp, timber, and mould audits.
PropertySurvey Pro™
For general RICS condition audits, structural surveys, and dilapidations.
Frequently Asked Questions
Does Awaab’s Law apply to private landlords?▾
The regulations currently in force apply to English social housing. The Renters’ Rights Act 2025 provides for equivalent requirements in the private rented sector, but the government roadmap places that extension in Phase 3 with the start date still to be confirmed.
What are the Awaab’s Law timescales?▾
The regulations set windows to investigate a reported damp and mould hazard, provide the tenant with a written summary, begin repairs, and address emergency hazards quickly (within 24 hours). The duties are being phased in by hazard type, so always confirm the current statutory timescales before relying on them. The triage tool above is general guidance, not a statement of the exact statutory deadlines.
What evidence shows I acted in time?▾
A defensible file typically includes the date the hazard was reported, dated investigation findings, photographs with capture timestamps, the written summary given to the tenant, and the repair timeline — a clear, contemporaneous audit trail for each case.
How does DampApp Pro help landlords build that record?▾
DampApp Pro records hazards offline on-site, records an EXIF-derived capture time when available (otherwise attachment time) for each photo, calculates dew point and humidity (per BS 5250) to evidence condensation risk, and uses optional AI Polish to turn shorthand notes into structured report text you review — so the investigation record and contractor instruction can go out the same day.
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This page is general information, not legal advice. The triage tool gives an indicative risk view only. Statutory timescales under Awaab's Law are being introduced in phases — confirm the current requirements that apply to your tenure and hazard with the relevant guidance before relying on them.