Frequently Asked Questions
Who is DampApp Pro built for?
DampApp Pro is built primarily for independent damp and timber surveyors, sole practitioners, and small specialist or remediation firms. It can also be used by independent surveyors instructed by landlords or housing associations for individual property inspections.
Can I use DampApp Pro for timber decay and rot assessments?
Yes. Custom defect libraries cover rising damp, penetrating damp, wet rot, dry rot and timber observations, with editable standard clauses for the final report.
Does DampApp Pro work without an internet connection?
Yes. Surveyors can capture photos, readings and defects without a signal and generate PDFs on-device. Cloud-dependent features sync when a connection is restored.
Which AI providers does DampApp Pro support?
AI Polish supports Google Gemini and OpenAI/ChatGPT through a bring-your-own-key workflow. The surveyor chooses the provider and remains responsible for reviewing and editing the final wording.
How is DampApp Pro aligned with the JPS moisture-investigation principles?
The UK damp-analysis prompts require a whole-building assessment, root-cause diagnosis, respect for permeable traditional fabric, proportionate intervention, explicit uncertainty, and no commercial bias toward selling a treatment. This is workflow alignment, not certification or endorsement.
Can independent surveyors use DampApp Pro for Awaab's Law instructions?
Yes. DampApp Pro can create structured, dated damp and mould evidence when an independent surveyor is instructed on a social-housing case. The Renters' Rights Act 2025 also provides for a future private-rented-sector extension. The app supports inspection and reporting; the surveyor and instructing landlord remain responsible for professional conclusions and legal compliance.
How much does DampApp Pro cost?
The app is free to download. Pro is £74.99 per month or £749.99 per year (GBP). DampApp Pro is available worldwide — the App Store and Google Play show your local currency and regional price before you subscribe.
Does the report currency match my region automatically?
Yes. Report currency defaults from your selected region across 12 supported currencies, with a manual override in Settings. Currencies whose symbols can't render in the PDF's fonts (AED, SAR, QAR, INR) display as their ISO code instead, so the on-screen report and the PDF always match.
Can DampApp Pro translate the executive summary into Arabic or Hindi?
Yes, for Gulf regions (Saudi Arabia, UAE, Qatar) DampApp Pro can generate an Arabic translation of the AI executive summary, and a Hindi translation for India, rendered right-to-left on screen for Arabic and embedded into the PDF. It counts against the limited Free allowance or Pro daily allowance; Pro users can also connect a Gemini or OpenAI API key, subject to that provider's limits.