Damp and Mould Compliance for Landlords & Letting Agents

In short

DampApp Pro is built for the damp and timber professional carrying out the inspection. It turns field evidence and notes into a structured report that an independent surveyor can review and issue to a landlord or letting-agent client.

Are you the housing association, not the surveyor?

DampApp Pro is built for the person carrying out the inspection. If instead you're the housing association or council itself — running Awaab's Law compliance across an entire stock, with statutory clocks, work orders, a central management portal and case-management integration (NEC, Civica, MRI, Aareon and more) rather than one report at a time — that's a different job, and it's what our sister platform HousingSurvey Pro is built for.

See HousingSurvey Pro for housing associations & councils →

Landlords and letting agents can instruct an independent damp specialist when a property needs competent investigation rather than a maintenance checklist. DampApp Pro helps that surveyor deliver a consistent, evidence-led record; legal and repair duties remain with the responsible landlord.

A consistent record from your instructed surveyor

The surveyor can capture photographs with EXIF-derived times when available, otherwise a clearly identified attachment time, and connect those observations with readings, room findings and recommendations in one report.

1. Dated audit trails

Capture humidity readings and structural defects on site and generate a report on the device, so the client receives a contemporaneous, dated record of the specialist inspection.

2. Tools for tradespeople

When agents dispatch sole traders or maintenance teams to address a mould issue, they can record the state of the property before and after remediation, establishing a clear baseline.

3. Purpose-built diagnostics

Where general property management software treats damp as a checkbox, DampApp Pro provides defect libraries that differentiate penetrating damp from condensation — useful when establishing tenant versus landlord responsibility.

Frequently asked questions

What are landlords' damp and mould duties now?

The current Awaab's Law regulations require English social landlords to follow prescribed processes and timeframes for covered hazards. The Renters' Rights Act 2025 provides for a future private-rental extension, but the official roadmap lists its start date as TBC. Confirm the current requirements for the tenure before relying on any timescale.

How does DampApp Pro help build a defensible record?

An instructed surveyor can capture the property's condition on site with timestamped photographs (EXIF-derived where available), log temperature and humidity for psychrometric context, and generate a structured report for the client. The surveyor remains responsible for the diagnosis and final wording.

Can letting agents use it for check-ins and mid-term inspections?

Yes. Agents can record condition at check-in, during mid-term inspections and at specialist damp surveys, with each report timestamped and stored against the user's own account so the history is easy to retrieve.

Does it help establish tenant versus landlord responsibility?

The Smart Builder defect libraries distinguish condensation from penetrating and rising damp, and the dew-point and humidity calculations add objective context. This supports a clearer, evidence-based view of likely cause rather than opinion alone.

Do agents and tradespeople need separate accounts?

Each user signs in to their own account, where surveys sync and back up across that user's own devices. DampApp Pro is a per-account tool rather than a shared multi-user workspace, so each person keeps their own report history.

A purpose-built app for the instructed surveyor

DampApp Pro helps an independent specialist investigate structural dampness and issue a consistent, professionally reviewed report to the client.

This guide is general information, not legal advice. Confirm the current Awaab's Law and Renters' Rights Act 2025 requirements that apply to your tenure and hazard type before relying on them.